PRIVACY STATEMENT

Privacy Policy for Risøyhamn Sjøhus
Last updated: 18.09.2025
At Risøyhamn Sjøhus, we take privacy seriously. This statement explains how we collect, use, store, and protect personal data in connection with accommodation and boat rental.

1. Data Controller
Risøyhamn Sjøhus is the data controller for personal data processed in connection with our services.
Contact information:
Risøyhamn Sjøhus
Withs vei 69
8484 Risøyhamn
📧 risoyhamnsjohus@gmail.com

2. What information we collect
We only collect information that is necessary to provide our services:

  • When booking accommodation/boat rental: name, address, phone number, email address, payment information.
  • When contacting us by email or phone: information you choose to provide.
  • When using our website or digital services: technical information (IP address, browser type, time of visit).

3. Purpose of processing
Personal data is used for:

  • managing bookings of accommodation and boat rental
  • invoicing and accounting
  • providing customer service and responding to inquiries
  • fulfilling legal obligations (e.g. the Accounting Act)

4. Legal basis for processing
Processing is based on:

  • Contract (GDPR Art. 6 (1)(b)) – to carry out your booking
  • Legal obligation (GDPR Art. 6 (1)(c)) – to comply with statutory requirements
  • Consent (GDPR Art. 6 (1)(a)) – for any voluntary services such as newsletters or marketing

5. Storage period
Information related to bookings is stored as long as necessary for the purpose and in accordance with accounting legislation requirements (up to 5 years). Information used for marketing is stored until you withdraw your consent.

6. Sharing of information
We do not share personal data with third parties, except:

  • public authorities where we are legally required to do so
  • service providers (e.g. booking systems, accounting services) that process data on our behalf
  • All third parties are subject to data processing agreements in accordance with GDPR.

7. Your rights
You have the right to:

  • access the personal data we hold about you
  • request correction or deletion of data
  • object to or restrict processing
  • withdraw consent at any time
  • file a complaint with the Data Protection Authority if you believe your rights are not being upheld

8. Cookies
If we use cookies on our website, you will be informed about this and be able to choose which cookies to accept.

9. Security
We take information security seriously and have procedures in place to protect your data against unauthorized access, alteration, or deletion.

10. Contact us
If you have questions about privacy or wish to exercise your rights, you can contact us at:
Risøyhamn Sjøhus
Withs vei 69, 8484 Risøyhamn
📧 risoyhamnsjohus@gmail.com